If you have a question not listed below, please contact us. We’re glad to help.
Q: Do the hotels offer business services?
A: Yes. Please visit the Business Center for policies and a detailed list of services and fees. Package shipping and receiving services are offered. Please note that boxes shipped to the hotel for guest receipt will incur a handling charge. Click here for further details and pricing related to package shipping, receiving, and delivery.
Q: What kind of passport and/or ID requirements are needed to enter the United States of America?
A: The link below outline passport and identification requirements for international visitors:
The link below includes information on how to apply for a visa:
Q: What’s the legal drinking age in the United States?
A: 21 years of age.
Q: When is the best time to book flights?
A: Tuesday from 3 p.m. to around midnight is the best time to find competitive airfare. Friday around 3 a.m. is the worst time to find competitive airfare. The best time to book flights (before travel date) for domestic fares is 3 months to 30 days. The best time to book (before travel date) for international fares is 5.5 months to 1.5 months. Cheapest flights are on Tuesdays, Wednesdays, and Thursdays flying before breakfast and after dinner (red-eye flights). More expensive flights are on Fridays and Sundays. Tips for getting lower fares:
- Book with connecting flights
- Fly into bigger airports
- Shop for one passenger at a time to get different (cheaper) rates
- Sign up for airfare alerts
Q: What new travel procedures will be in practice at airports around the United States due to COVID-19?
A: TSA has released updated security procedures for air travel, including social distancing measures and touchless processes, as passengers move through security checkpoints. TSA is also allowing one liquid hand sanitizer container, up to 12 ounces per passenger, in carry-on bags.
Q: How far is the hotel from the airport?
A: Midpointe Hotel is 11 miles (about 14 minutes) from the Orlando International Airport.
Q: How close is the Orange County Convention Center?
A: Midpointe Hotel is within walking distance (less than one mile) to the Orange County Convention Center.
Q: How close is Midpointe Hotel to the major attractions?
A: The hotel is less than one mile from Aquatica®, 1.7 miles from SeaWorld®, 1.5 miles from Discovery Cove™, 3.5 miles from Universal Orlando Resort™, and 7 miles from Walt Disney World® Resort. For a list of more attractions and distances, please visit the Attractions page.
Q: How old do you have to be to rent a car?
A: Minimum rental age is 21 years old, although larger rental car agencies only accept drivers 25 years of age or older. The rental car agencies that accept younger drivers require the driver to present a credit card and charge extra “underage” fees. Check with your car rental agent for more information.
Q: Where can I find information on cool things to do while visiting Orlando?
A: Within walking distance is Pointe Orlando, International Drive’s premier entertainment and shopping complex. Feel free to check out the Theme Park Events and Central Florida Events page for more ideas on what to do while in Orlando. Another great source for fun suggestions is the Blog pages.
Q: How old do you have to be to make guestroom reservations?
A: You have to be at least 18 years old.
Q: What are check-in and check-out times?
A: Check-in is at 4 p.m. Check-out is by 11 a.m.
Q: Where can I keep my traveler’s checks and other valuables?
A: Every guestroom comes with an electronic safe large enough for a laptop, which is available to you at no charge.
Q: May I bring my pet?
A: Yes! Pets are welcome. For the safety of our guests, employees, we ask guests and their accompanying pets follow a few basic rules and guidelines. Please check with the hotel for a full list of guidelines or view the online Pet Policy.
Q: Do you have non-smoking rooms available?
A: Every guestroom is non-smoking. There are designated smoking areas outside near the guestrooms.
Q: What accommodations are in the ADA compliant guestrooms?
A: ADA compliant guestrooms may include lever handles on all doors, transfer benches, lower towel rack, ADA compliant toilet, hand-held shower wand, an accessible closet, a strobe light on the fire alarm, grab bars, and closed captioning on the TV.
Q: How do I book an ADA compliant guestroom?
A: Please call the hotel to book an ADA compliant guestroom.
Q: What are your parking arrangements?
A: Midpointe Hotel offers free parking patrolled by uniformed security 24-hours, daily.
Q: Does the hotel have laundry facilities and offer dry cleaning services?
A: Yes. A coin-operated self-serve laundry facility is at the hotel. For valet dry cleaning or laundry service, please contact the front desk.
Q: What credit cards do you accept?
A: Midpointe Hotel accepts Visa, MasterCard, American Express, Discover, Diners Club/Carte Blanch, Encore, and JCB.